Your order is processed within 24 hours and will usually be shipped by the next business day. If there is a back order situation, you will be notified by email. Total Pet Supplies USA is not responsible for misdirected or undeliverable packages. We ship USPS and delivery times vary depending on where in the country you are located.
Return Policy You may return any item purchased from Total Pet Supplies USA for a full credit or refund, keeping the following in mind: Items should be in new condition (Unopened) with original packaging and the item is returned to us within 30 days of receipt.
You contact Total Pet Supplies USA and receive a RMA number Prior to returning the Item.